Support Engineer (Remote) – $60,000/year USD

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Job Description

Crossover for Work – Finaghy, Co Antrim – additional products and technology stacks, so you are continuously expanding your knowledge and experience with enterprise software and related domains. Writing knowledge base articles. The solutions you generate are documented by our dedicated knowledge base team, converting your effort into long-term… of customer problems in tickets elevated from our L1 support team. Writing step-by-step processes, technical solutions, and ticket updates to customers using clear and concise English. Learning new products quickly and effectively. When given access to user and developer documentation, knowledge base… – Permanent – Full-time

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